Privacy Policy

1. Introduction

Island Chimney Service ('we,' 'us,' 'our') respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a quote, or use our services. By using this site, you agree to this policy.

2. Information We Collect

• Information you provide directly (name, phone, email, address, service requests)
• Information collected automatically (IP address, browser type, device info, pages visited, referring URLs)
• Information from cookies and analytics tools (Google Analytics, Meta Pixel, tracking)

3. How We Use Your Information

• To respond to service requests and provide estimates
• To schedule and complete work
• To send appointment confirmations, follow-ups, and service reminders
• To send promotional messages (only if you've opted in)
• To improve our website and marketing
• To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share it with: service providers who help us operate our business (CRM, scheduling, payment processing), legal authorities when required by law, and successor entities in the event of a business sale or merger.

5. SMS / Text Messaging

If you provide your phone number, you consent to receive service-related and marketing text messages from Island Chimney Service. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for help.

6. Cookies & Tracking

Our website uses cookies and similar technologies to improve user experience and analyze traffic. You can control cookies through your browser settings. We use Google Analytics and Meta Pixel for performance tracking.

7. Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, contact us at islandchimneysvc@aol.com or (631) 567-4752.

8. New York Residents

Under the New York Shield Act, we implement reasonable safeguards to protect your personal information from unauthorized access. You may request a copy of the data we hold about you.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The 'Last Updated' date at the top reflects the current version.

11. Contact Us

Questions about this policy? Contact us at: